🔒 Privacy Policy
Your Privacy is
Our Priority
Last updated: March 15, 2024
Key Points
We only collect information necessary to provide our services
Your data is encrypted and securely stored within the EEA
We never sell your personal information
You have control over your data and privacy settings
We comply with GDPR and other privacy regulations
Information We Collect & Retention
Personal Information
- Name and contact information
- Payment and transaction data
- Identity verification documents (retained for at least 5 years after relationship termination)
- Communication records
- For high-risk customers: Information about salaried work, inheritance, and earlier investments
Technical Information
- Device and browser information
- IP address and location data
- Usage statistics and preferences
- Cookies and similar technologies
How We Use Your Information
Service Provision
- Process transactions (Legal basis: Contract performance)
- Verify identity (Legal basis: Legal obligation)
- Provide customer support (Legal basis: Legitimate interest)
- Maintain account security (Legal basis: Legal obligation)
Security
- Prevent fraud (Legal basis: Legal obligation)
- Detect suspicious activity (Legal basis: Legal obligation)
- Protect user accounts (Legal basis: Legitimate interest)
- Maintain platform integrity (Legal basis: Legitimate interest)
Cookie Policy
Types of Cookies We Use
Functional Cookies
Help remember your actions on our site and compile aggregate data for site traffic improvement
Analytic Cookies
Understand preferences and provide improved services
Third-party Cookies
Used for ad impressions and interaction tracking (Google, AdRoll) if consented
Your Rights
Access & Control
- Access your data
- Correct inaccurate data
- Request data deletion
- Export your data
Data Protection
- Restrict processing
- Object to processing
- Withdraw consent
- File complaints with Dutch Data Protection Authority
Data Security & Storage
We implement industry-standard security measures to protect your personal information. All data is stored within the European Economic Area (EEA).
End-to-end encryption
Secure data centers in EEA
Regular security audits
Access controls
Intrusion detection
24/7 monitoring
Third-party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent and advance notice. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Questions About Privacy?
Contact our Data Protection Officer for any privacy-related questions or concerns.